Hi, I'm Birhanu Mamush
IT Service Desk & Aspiring Software Developer
Highly motivated IT professional with 6+ years in system administration and network management, now transitioning to software development with a focus on creating robust, innovative solutions.

About Me
With over six years of experience in the financial IT sector, I have a strong background in system administration, network management, and technical support. I am currently transitioning my career toward software development, where I can leverage my problem-solving skills and passion for technology. I have hands-on experience developing APIs and web applications, as showcased in my GitHub projects. I am eager to contribute to innovative teams and build high-quality software solutions.
Technical Skills

Projects
Telegram Product Bot
Developed a Telegram bot to post products on a channel and accept payments using the Chapa API.
E-commerce REST API
Developed an e-commerce backend REST API using Express.js.
Ethiopian Receipt Checker
A simple frontend web application using Fetch API to display receipts from major Ethiopian banks and digital wallets.
Car Rental SaaS (In Progress)
Currently developing a car rental Software-as-a-Service (SaaS) application using TypeScript, Express.js, and JWT.
Word Question Game
A word question game where an administrator posts questions and users provide answers, with scores automatically recorded.
React To-Do App
Implemented a simple To-Do application using React.js.
Experience
IT Service Desk Analyst I
Wegagen Bank S.C | Mar 2022 - Present
- Ensured continuous operation for all 40 bank branches and maintained network stability.
- Administered Active Directory, deployed server patches, and managed key software products.
IT Technical Support Officer
Wegagen Bank S.C | Jun 2020 - Mar 2022
- Troubleshot and maintained software, hardware, and network systems, while actively monitoring system performance.
Jr. Hardware and Network Engineer
NIB International Bank S.C | Jun 2019 - Jun 2020
- Provided comprehensive IT support across 300 bank branches, troubleshooting infrastructure and monitoring system performance.
ICT Officer II
Federal High Court | Sep 2018 - Jun 2019
- Responsible for troubleshooting and maintaining software, hardware, and network-related problems.
Jr. ICT Officer
Federal High Court | Nov 2016 - Sep 2018
- Provided solutions for technical problems and monitored system performance.